How we approach the work.
Four kinds of engagement, one method under all of them. A written scope before the first hour, your data in your accounts, progress in writing, and documentation you can run without us.
EVERY ENGAGEMENT
Scope in writing
Deliverables, acceptance criteria, dependencies, and timeline. You approve it before work starts. See a sample scope (PDF)
Your accounts, your data
Named, least-privilege access you can revoke. Production data stays in your environments.
No surprises
Regular written updates. If the work is heading past the estimate, you hear first and decide.
Handed over complete
Source, documentation, and a runbook. All work product is yours. See a sample runbook (PDF)
HOW WE APPROACH MIGRATIONS
Every record accounted for, and a known way back before cutover.
Step 1: Profile the source
Tables, row counts, field types, duplicates, and the business rules nobody wrote down. The result is a written findings note, so the estimate rests on what is actually there.
Step 2: Map and standardize
A field-by-field mapping, with the standardization and de-duplication rules spelled out. You approve it before any data moves.
Step 3: Rehearse and verify
Trial loads into a non-production target, each checked by row counts, checksums on key fields, referential integrity, and a field-level diff. The rollback is written and run before it is needed.
Step 4: Cut over and hand off
You sign each step of the cutover checklist as it completes. Then a data dictionary, the migration scripts, and the reconciliation report, with every variance and its cause on record.
Common moves: SQL Server, Oracle, and MySQL into Snowflake or BigQuery; Salesforce and HubSpot into a warehouse; CAD, RMS, and JMS records onto a new vendor platform; CRM and accounting exports (CSV, XML, IIF) into their replacement system.
HOW WE APPROACH API INTEGRATION
Built for the day one side is down, because that day comes.
Step 1: Map both ends
Authentication, rate limits, payload shapes, and how each system fails. Which system owns each field is settled here, not in production.
Step 2: Write the contract first
An OpenAPI spec for an API we build, a segment-by-segment map for an EDI transaction set. Agreed in writing before the code.
Step 3: Build for failure
Retries with backoff, idempotent writes, and a holding queue for records that will not load. A record that fails is logged and kept, never dropped quietly.
Step 4: Monitor and hand over
Alerts when a flow stops or slows, and a runbook that says what each alert means and what to do about it.
REST, SOAP, GraphQL, webhooks, SFTP, and EDI X12 (204, 210, 214, 990). Managed pipelines on Fivetran, Azure Data Factory, and Databricks, from sources like Salesforce, HubSpot, Google Ads, Facebook Ads, Mailchimp, and Workday.
HOW WE APPROACH AI ENABLEMENT
Enrichment and automation inside the workflows you already run. Not a rebuild.
Step 1: Start with one workflow
One task where the hours go today: enriching records, triaging requests, drafting from your own documents. We measure how it runs now, so there is a baseline to beat.
Step 2: Settle data and access first
What the model can see, where it runs, and what it must never touch. Regulated data stays under the terms that govern it.
Step 3: Build it small and reviewable
Retrieval over your own content (RAG) and agentic steps where they earn their place. Anything that writes to a system of record goes through a person first.
Step 4: Test, then train
A fixed set of real cases, scored before rollout and after each change. If it does not beat the baseline, it does not ship. Then Claude Code onboarding, with the prompts, guardrails, and review habits written down for your team.
Built with the Anthropic API, LangChain, Azure ML, and Databricks, deployed with Docker, Kubernetes, and GitHub Actions.
HOW WE APPROACH WEBSITE DEVELOPMENT
SiteCraft
Our own platform. One Next.js codebase on Vercel serves every client site, and each site keeps its own theme, pages, and content. Shared code keeps the cost down; the design stays yours.
Step 1: Discovery call
What the site has to do: bookings, payments, a menu, a sermon archive, a quote form. Fifteen minutes, then a written estimate.
Step 2: Design in your brand
Your colors, type, and photography, shown as a mockup you approve before the build.
Step 3: Build and review
On a private preview link, written for search and for phones first. You review it page by page.
Step 4: Go live, then run it yourself
Domain, hosting, and accounts in your name; most sites launch in 1 to 3 weeks. After that you edit pages and post updates from your own admin. No developer needed.
Built in: payments (Stripe Connect), booking, email, spam protection, error tracking, and analytics.
READY TO GET STARTED?
Tell us which of the four you need, or where a system is stuck. Most engagements start with a short call and a written scope.